hi44 Terms and Conditions

In this document, "hi44", "we", "our", or "platform" refers to the online betting and casino service operated at hi44.cam. "User", "member", "you", or "player" refers to any person registered on or using this platform.

hi44 is an online betting, slots, and live casino platform for players in Bangladesh. Our goal is to provide entertainment in a safe, transparent, and enjoyable environment. These terms and conditions form a binding legal agreement between hi44 and each registered member.

In addition to these terms, our Privacy Policy, Responsible Gaming Policy, and the bonus terms applicable to specific promotions will also apply. In the event of a conflict, this main document will take precedence.

Age Requirement

To open an account on hi44 and use any of its services, you must be 21 years of age or older. Any use of this platform's services by anyone under the age of 21 is strictly prohibited.

Registration Eligibility

The following conditions must be met to use the platform:

• You must be 21 years of age or older.
• You must have an active and valid Bangladeshi mobile number.
• You must be acting on your own behalf — not on behalf of any third party.
• You must not have been previously banned or have had an account closed by hi44.
• You must be in a location where online gaming or betting is not prohibited under applicable local law.
• You are entering into this agreement voluntarily and with full mental capacity.

One Account Policy

Each individual may operate only one account. Opening multiple accounts, operating multiple accounts from a family member's device, and registering using another person's identification are strictly prohibited. In the event of a violation, all accounts will be closed and balances may be forfeited.

Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. hi44 reserves the right to cancel an account and forfeit any winnings received if false or misleading information is provided.

Account Security

• Keep your password and login details completely confidential.
• Do not allow anyone else to use your account.
• Report any unauthorized access to our support team immediately.
• Transferring or selling your account is strictly prohibited.

Accepted Payment Methods

The payment methods currently accepted at hi44 are: bKash, Nagad, Rocket, Upay and bank transfer. Deposits made through a third party, or withdrawal requests via a method other than the one used at the time of deposit, will not be accepted.

Limits and Timeframes

• Minimum deposit amount: ৳200 (for all methods).
• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Processing may be delayed for accounts undergoing identity verification or under investigation.

General Deposit Terms

Deposited funds may only be used for betting and gaming purposes. Using the platform for money laundering or illegal activities is strictly prohibited. If suspicious financial activity is detected, hi44 may temporarily suspend deposit activity on an account.

Welcome Bonus

hi44's welcome bonus is a 200% bonus on the first deposit, up to a maximum of ৳10,000. A 15x wagering requirement applies to this bonus. This means withdrawals cannot be made until betting equal to 15 times the combined total of the bonus funds and the deposit has been completed.

General Bonus Terms

• Each bonus offer applies only once, unless otherwise stated.
• Bonus funds cannot be withdrawn directly — they may only be used as betting wagers.
• When bonus funds are mixed with real money, the bonus funds will be used first.
• If evidence of suspected bonus abuse or manipulation is found, the bonus will be cancelled.
• hi44 reserves the right to modify, suspend, or cancel any promotion.
• Attempting to collect bonuses using multiple accounts or a VPN is prohibited.

VIP Program

hi44's VIP program has three tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), and Gold (up to 1.2% weekly cashback). It is possible to advance to a higher tier through continued active participation and regular betting activity.

General Betting Principles

All bets are considered final and cannot be changed or cancelled once confirmed. hi44 reserves the right to cancel or recalculate any bet placed incorrectly due to a technical error or system issue.

Cricket Betting

Betting is available on various cricket events including BPL, IPL, T20 World Cup, and ICC tournaments. If a match is cancelled or abandoned, bets will be voided and staked amounts will be refunded, unless otherwise stated in the specific game rules.

Slots and Casino Games

All slots and casino games are operated by software from the relevant game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others). Game outcomes are determined entirely through Random Number Generator (RNG) technology. If a game stops midway due to a technical error, the wager will be preserved.

• In live casino games, the dealer's decision is final.
• For fishing games and arcade games, the specific rules of the relevant game apply.
• hi44 reserves the right to correct any winnings calculated incorrectly due to a technical issue.
• Exploiting game vulnerabilities or software weaknesses is strictly prohibited.

The following activities are strictly prohibited and will result in immediate account closure:

• Using multiple accounts to collect bonuses or promotions.
• Using the platform for money laundering or illegal purposes.
• Placing bets using bots, automated software, or artificial intelligence.
• Deliberately exploiting vulnerabilities or errors in the game or betting system.
• Threatening, harassing, or defrauding other players.
• Attempting unauthorized access to the platform's servers or security systems.
• Opening an account using a false identity or incorrect information.
• Operating an account on behalf of a third party.

hi44 always strives to provide a reliable and uninterrupted service. However, hi44 will bear no liability in the following circumstances:

• Loss of a game or bet due to internet disconnection or technical failure.
• Loss caused by an error or outage from a third-party software provider.
• Loss resulting from unauthorized access to a user's account due to the user's own negligence.
• Financial loss resulting from decisions made in reliance on advertising or promotional information.
• Service suspension due to unforeseen events such as natural disasters, government directives, or legal restrictions.

hi44's maximum liability for any incident will always be limited to the amount involved in that specific transaction.

Closure by hi44

hi44 may suspend or permanently close an account without prior notice for any of the following reasons:

• Any violation of these terms and conditions.
• Temporarily, as required by an investigation.
• At the direction of a legal authority.
• On suspicion of fraud or deception.

Closure by the User

You may close your account at any time by contacting our support team. It is recommended that you withdraw all valid balances before closing your account.

hi44 places the highest priority on responsible gaming. We believe gaming should be for entertainment, not a way to solve financial problems.

• Do not bet beyond your means.
• If you notice signs of gaming addiction, take a break immediately.
• Make use of deposit limits, self-exclusion, and cooling-off period features.
• Do not allow minors to access your account.

Visit our Responsible Gaming page or contact us via 24/7 live chat to learn more.

hi44 takes the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep your data secure. We never sell the personal information we collect to third parties.

Information provided during registration, transaction records, and gaming history are stored for the purposes of legal compliance, account security, and delivering improved services. Visit our Privacy Policy page to learn more.

• Your data is protected by SSL encryption.
• Payment information is processed following the highest security standards.
• You can view and update your personal information at any time.
• Requests to delete data will be considered subject to legal obligations.

Changes to Terms and Conditions

hi44 reserves the right to change, amend, or update these terms and conditions at any time. Registered users will be given appropriate notice of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Applicable Law

These terms and conditions will be interpreted and applied in accordance with the relevant applicable law. In the event of any dispute, you should first contact our support team to seek a resolution.

Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 live chat support (in Bengali) — available directly on the platform.